PIP, DLA and AA
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For the descriptors to apply, can prompting be done over the phone?

amyflood245amyflood245 Member Posts: 14 Listener
edited June 21 in PIP, DLA and AA
For the pip descriptors to apply can prompting be done over the phone? Or does the person have to physically be with you. 
 Thank you

Replies

  • mikehughescqmikehughescq Member Posts: 6,628 Disability Gamechanger
    Yes it can be over the phone. Already case law and guidance to that effect.

    “prompting” means reminding, encouraging or explaining by another person;”
  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    Hi there 

    I'm not too sure how it would be viewed but no harm in mentioning it 

    Only problem I see is yes they can prompt but they are not present to ensure the prompt has been acted on 
  • janer1967janer1967 Member Posts: 11,201 Disability Gamechanger
    Thanks for answering Mike didn't see your reply at the time I commented 
  • Emilyb81Emilyb81 Member Posts: 456 Pioneering
    Yes @amyflood245  I have family remind me regularly in texts or calls to make sure I've taken medication or eaten, drank water, got dressed if possible that day? And that's one thing they did award me some points for was needing prompting for some of the descriptors? 👍  :smile:
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