If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
UC Statement was always ready on 6th, but it's not here this morning. Anyone else?
Options
james19o6
Community member Posts: 158 Courageous
Good morning guys
I am getting paid on the 12th every month and my statement was always ready on the 6th of the month despite stating it will be ready on the 8th of the month. However, i just checked my statement is not there this morning? Did you guys have the same problem?
I am getting paid on the 12th every month and my statement was always ready on the 6th of the month despite stating it will be ready on the 8th of the month. However, i just checked my statement is not there this morning? Did you guys have the same problem?
Comments
-
Hi there
Mine is same date but my statement is there
Try again as it may update once they refresh their system -
@janer1967
Okay thank you for your response. I logged in from 6am but still no changes. Do you reckon I shall contact my case manager? -
The system usually updates round about 9 I think when they start work
See what happens if mot there by tomorrow give them call
Has there been any changed to your claim -
Nothing changed atm.
-
If it states it will normally be ready on 8th there doesn’t seem much point in chasing until the 8th.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
-
@janer1967
My case manager just replied with this: any idea what happend there or just a errorHi, I see that the system has asked me to pay you directly. I will be doing so today and your statement will show up soon on your claim. I'm actioning it right now. Kind Regards
-
I have heard of this happening before to others
For some reason they have to do a manual payment
At least it is getting sorted -
No really an issue if it's meant to be the 8th.
-
Well it is an issue as it usually comes at the 6th for the last 2 years. Plus there was a error and issue for that reason my case manager rectified the problem. So it is an issue @cazza6565cazza6565 said:No really an issue if it's meant to be the 8th.
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 69 Games lounge
- 385 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.2K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 767 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 586 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 737 Transport and travel
- 31.6K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 868 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 818 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.