Remaining politically neutral during General Election 2024


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Pip right hand doesn't no what the left hand is doing

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karen1812
karen1812 Community member Posts: 60 Connected
Hi all 2 weeks ago I rang DWP to see how my claim was doing anyway the woman said they had just had my assessment report that morning from capital.ok thought,anyway rang this morning to ask if I could have a copy of the report,  chap on the phone said we hadn't had it yet ? So i explained what the woman had said on my last phone call have you had the assessment yet I said yes it was a paper one did it last 45 mins I said no well in that case you haven't had the assessment. He told me to ring capita up so I did ho and he said he they could be waiting for a GPR .Anyway rang up capita yes I have had a paper assessment no they are not waiting for a GPR they had enough evidence with the reports I sent in with the claim.it should be long now as it was worked on last week.  I am sure I put my mobile no. On the claim form as I have read that people get text messages anyway they now have my mobile number, I have had so much different information. So hopefully it should not take much longer mind you I am not getting my hopes up still might take 8 weeks no point in worrying you get the dission when you get it. Started the process late March 

Comments

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
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    Hello @karen1812

    Blimey, sounds as though you've been hearing lots of conflicting information, it must be quite confusing and inconvenient. I hope it won't be much longer now for you and best of luck.
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    karen1812 said:..yes it was a paper one did it last 45 mins ..
    That's a daft question. If it was a paper assessment you wouldn't know how long the assessor spent looking at the paperwork!
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi and welcome to the community 

    Your claim has been dealt with very quickly in current situation 

    Dwp are advising that the process can take up to 10 months currently 

    As you have had a paper based assessment this will have made it quicker 

    You will still have to wait for the decision which is advised to be around 8 weeks though there are no fixed timescales 
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