What does it mean when a claim can't be validated, and will remain suspended and under review?
Malik
Online Community Member Posts: 2 Listener
Hi Everyone we apply for universal credit in June last week we received a message in my journal Risk view agent saying thank for uploading your documents unfortunately your claim cannot be validated It will remain suspended and under review can anyone tell me what does it mean thanks in advance
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The user and all related content has been deleted.0
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She ask for passport of my wife and my kids and mine proof of address we give credit card statementLetter from my GP that all the agent ask0
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The user and all related content has been deleted.0
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During last year all the checks that are normally carried out at the start of the claim were suspended in order to be able to process the volume of claims. DWP are now working through all claims doing documentary checks. Unfortunately it is impossible for us to know what UC are concerned about - only they can tell you.0
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