Called pip about bank details

monsteragirl

So I called pip today to confirm no prison care home and bank details. I said that I have been waiting over a year and on a mandatory decision. They said they have not made a decision and my app was held back a week for the bank info but they definitely do not make decisions before asking for bank details. She stated they have not made a decision yet so people please don't think that you have won by them asking for bank details. I'm confused.

poppy123456

When you ring DWP you are talking to someone from a call centre not someone from DWP itself. It has been known plenty of times for them to ask for bank details if a decision's gone in your favour.

Though we have had a member quite recently when they were called from DWP decision maker to ask questions on their claim, one of the questions was about bank details. When they had the decision of the MR is was still a refusal.

monsteragirl

What a merry go round... she said the claim was held on 5th for this new information to make a decision. Guess it's a waiting game then... at least they had new phone number etc. 

monsteragirl

I won my pip appeal 

Justcheckingin15

Well done @monsteragirl

Ross_Alumni

Super news @monsteragirl  

Alex_Alumni

@monsteragirl I'm thrilled to hear your news, that's excellent How are you feeling about it?