Hi, my name is chris1723! I am having trouble getting my driving licence — Scope | Disability forum
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Hi, my name is chris1723! I am having trouble getting my driving licence

chris1723
chris1723 Member Posts: 8 Listener
Hi new on here and I am having troubles getting my driving licence 
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  • chris1723
    chris1723 Member Posts: 8 Listener
    Anyone had problems with the dvla?
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser Posts: 567 Pioneering
    Hi @chris1723

    Thanks for reaching out to us. I am sorry to hear you are experiencing difficulties with this. Do you know why this is happening? You can find contact details for the DVLA at https://www.gov.uk/contact-the-dvla. I hope this helps! Hopefully, you will receive your driving licence soon  :)
    I am a Scope volunteer. I have knowledge about the following subjects, gained through professional settings such as high level education or employment: autism spectrum disorder, dyslexia, down's syndrome, social, emotional and mental health difficulties, assistive technology and education. Pronouns: She/her.
  • janer1967
    janer1967 Member Posts: 12,827 Disability Gamechanger
    Hi and welcome to the community 

    A few other members have mentioned long delays getting their driving licence renewed I think they are suffering huge backlogs like many other services 
    I have professional experience in HR within public,  private, and charity sectors.  If I can help I will 
  • chris1723
    chris1723 Member Posts: 8 Listener
    Yes please as its getting me down 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser Posts: 567 Pioneering
    Hi @chris1723

    It is understandable that it is getting you down and we are sorry to hear that. Unfortunately, we cannot speed up the DVLA. However, you could contact them using the link provided which may have the same outcome (fingers crossed!). Please let us know how you get on. We are sending you the best of luck  :)
    I am a Scope volunteer. I have knowledge about the following subjects, gained through professional settings such as high level education or employment: autism spectrum disorder, dyslexia, down's syndrome, social, emotional and mental health difficulties, assistive technology and education. Pronouns: She/her.
  • chris1723
    chris1723 Member Posts: 8 Listener
    My problem is I passed my driving test in July but they cancelled the pass as my provisional licence was out of date but I had two test dates cancelled because of covid within the dates my licence was valid as my licence run out in February and my test was in July but the driving examiner checked my licence before the test and I have also seen on line that the dvla should have let me know 90 days beforehand that my licence would run out
  • Ross_Scope
    Ross_Scope Posts: 5,416

    Scope community team

    Hello @chris1723

    Welcome to the community :) 

    Sorry to hear that you are having challenges with getting your driving licence, and that it is impacting your well-being. I understand though that it must be quite frustrating.

    I just wanted to let you know that I have moved your discussion over to our transport category, and edited the title somewhat so that other members know what the topic of the discussion is.
    Online Community Coordinator

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  • chris1723
    chris1723 Member Posts: 8 Listener
    Many thanks,this is all new to me and I am trying to get used to this app 
  • woodbine
    woodbine Community Co-Production Group Posts: 5,632 Disability Gamechanger
    If i'm honest i do think it's upto the driver or in this case the learner driver to ensure their licence is valid, that said there have been huge problems with the DVLA it's part of them problem that we are short of 100,000 HGV drivers.
    From what i recall reading earlier in the year they didn't allow their staff to work from home for some bizarre reason.
    @chris1723 welcome to scope, and i'm sorry to hear you are having these problems.
    I am a person with epilepsy not an epileptic, my illness doesn't define me.
  • chris1723
    chris1723 Member Posts: 8 Listener
    They have been on strike and have been taking action well before the covid struck,and I had two test dates cancelled withing the time limit of my provisional licence expiring plus they are meant to send you a reminder that your licence is running out 90 days beforehand and the first thing the examiner did was check my licence before I took my test and he said everything was in order,
  • poppy123456
    poppy123456 Member Posts: 24,727 Disability Gamechanger
    Regardless of the reminder, it's your responsibility to make sure your licence is valid. Sounds like the examiner didn't do their job properly.
    The driving tests that were canceled is irrelevant here. Hopefully, you won't be waiting too long. A friends son applied for their license in August and just received it back. So hopefully, not too long for you but if medical conditions were declared then it may take longer.
  • chris1723
    chris1723 Member Posts: 8 Listener
    I was refused a disability test as the car never had no adaptions and they said I had to take a normal test 
  • rubin16
    rubin16 Member Posts: 198 Pioneering
    Goodluck with DVLA they are a joke, I applied for my medical license back in March and still waiting for it. They have had all the evidence from the doctors since August 2nd too, and its near impossible to get in touch with them unless you spend half the day spamming the phone number hoping you get put in a queue.

    Last time I had a conversation with them they said that the medical department is the only department that can't work from home due to sensative medical information, and as such they are very low staffed. But the whole of DVLA is a mess at the moment with not sending reminders, and huge delays and backlogs. I really think the government should step in as its been like this for over a year, and some people are even losing their jobs becuase they can't get their license. We need another DVLA that can handle the workload rather than just one building in Swansea.

    Also the staff there don't help as they have been on strike 2/3 times this year, which causes even more problems and backlogs. At this point i'm past frustrated with them as I'm trapped without my license and not having the freedom to go places.
  • chris1723
    chris1723 Member Posts: 8 Listener
    Thank you for your words of support rubin,since July I have been trying to get though to the dvla and when you do get though after so long in waiting they can't tell you anything as they tell you its higher up the chain and they  cant comment and when you insist they say they have to terminate the phone call,its a very shabby service run by a militant union and I would imagine the government can't do nothing about it as they carry to much clout unfortunately as  they could create total chaos if they went on a total strike they are allowed to get away with it,wishing you get your licence soon 

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