Call from DWP regarding Mandatory Reconsideration

louc1977
louc1977 Online Community Member Posts: 4 Listener
Hi I had a phone call this morning from DWP after submitting my Mandatory reconsideration 9 weeks ago is this standard practice? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,
    Sometimes a decision maker will ring you before they make a decision if there's any questions they have. It's not standard practice but it does happen.
  • louc1977
    louc1977 Online Community Member Posts: 4 Listener
    Thank you for your reply hopefully it won’t be too long until the decision letter arrives 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,464 Championing
    Best of luck @louc1977 :) Please do let us know what your outcome is, or if you have any further questions!
  • louc1977
    louc1977 Online Community Member Posts: 4 Listener
    Just a quick update my mandatory reconsideration was successful and have received my back payment thank you for all your advice and support xx
  • Tori_Scope
    Tori_Scope Scope Posts: 12,464 Championing
    That's great, well done @louc1977! And thank you for the update :) 

    Are you now happy with the amount you've been awarded, and the length of your award?
  • louc1977
    louc1977 Online Community Member Posts: 4 Listener
    Yes I’m happy with it been a long hard process but all I will say to people is persevere if you don’t get the outcome you expect xx
  • Karawen
    Karawen Online Community Member Posts: 64 Contributor
    Great news!  Well done 👏🏼