Call from DWP regarding Mandatory Reconsideration

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louc1977
louc1977 Community member Posts: 4 Listener
Hi I had a phone call this morning from DWP after submitting my Mandatory reconsideration 9 weeks ago is this standard practice? 

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  • poppy123456
    poppy123456 Community member Posts: 57,295 Championing
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    Hi,
    Sometimes a decision maker will ring you before they make a decision if there's any questions they have. It's not standard practice but it does happen.
  • louc1977
    louc1977 Community member Posts: 4 Listener
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    Thank you for your reply hopefully it won’t be too long until the decision letter arrives 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Championing
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    Best of luck @louc1977 :) Please do let us know what your outcome is, or if you have any further questions!

    National Campaigns Officer at Scope, she/her

  • louc1977
    louc1977 Community member Posts: 4 Listener
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    Just a quick update my mandatory reconsideration was successful and have received my back payment thank you for all your advice and support xx
  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Championing
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    That's great, well done @louc1977! And thank you for the update :) 

    Are you now happy with the amount you've been awarded, and the length of your award?

    National Campaigns Officer at Scope, she/her

  • louc1977
    louc1977 Community member Posts: 4 Listener
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    Yes I’m happy with it been a long hard process but all I will say to people is persevere if you don’t get the outcome you expect xx
  • Karawen
    Karawen Community member Posts: 62 Contributor
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    Great news!  Well done 👏🏼