After Mandatory reconsideration notice I am still being told to pay overpayment

lpea
lpea Posts: 25 Connected
in Universal Credit (UC)
Around the beginning of 2020, I applied for a mandatory reconsideration regarding an overpayment of UC I was told I had to pay by the DWP and this was cancelled and revised. However I'm still receiving a letter saying I need to pay that sum even though it was revised in 2020 and I was told I owe no overpayment. Can anybody advise on this? I have the documentation saying the overpayment will be cancelled or has been cancelled I believe.  

Comments

  • poppy123456
    poppy123456 Posts: 64,375 Championing
    You will need to contact DWP debt management, if you can get hold of them because they are very difficult to get hold of.
  • lpea
    lpea Posts: 25 Connected
    Thank you poppy123456, do you have any ideas on what I should be saying to them?
  • poppy123456
    poppy123456 Posts: 64,375 Championing
    Tell them exactly what you've said here.
  • lpea
    lpea Posts: 25 Connected
    Thank you poppy123456
  • MarkM88
    MarkM88 Posts: 3,119 Connected
    Maybe if you can’t get through on the telephone send them a letter? Least it’s a start and should work it’s way to them eventually. 

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