No sign of my husbands ESA

lisawells1990
Online Community Member Posts: 26 Connected
Hi, my husband was due for his ESA contribution payment this morning. I checked on the joint account where our payments go in & it still hasn’t gone in. We have rung DWP earlier this morning the man who spoke to us he said there was a problem not sure exactly what? He said the payment is due later on today we’re worried that it might not be in today?
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Comments
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Nothing anybody on the forum can do about it. If it doesn't come in you'll have to ring them again tomorrow.0
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Hi @lisawells1990 I think the best thing to do is to give them a call just to chase this up tomorrow, and get some clarity and reassurance
If you have any questions in the meantime please don't hesitate to ask.
Alex0 -
Thanks. My husbands payment went in by 4pm this afternoon I think it was a system error2
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Ahhh that's good then! I'm glad to hear @lisawells19900
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No our bank is Lloyds they’re normally good with the payments it could be that it had a technical fault at that time0
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