No sign of my husbands ESA

lisawells1990
lisawells1990 Online Community Member Posts: 26 Connected
Hi, my husband was due for his ESA contribution payment this morning. I checked on the joint account where our payments go in & it still hasn’t gone in. We have rung DWP earlier this morning the man who spoke to us he said there was a problem not sure exactly what? He said the payment is due later on today we’re worried that it might not be in today? 

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Nothing anybody on the forum can do about it. If it doesn't come in you'll have to ring them again tomorrow.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hi  @lisawells1990 I think the best thing to do is to give them a call just to chase this up tomorrow, and get some clarity and reassurance :)

    If you have any questions in the meantime please don't hesitate to ask.

    Alex
  • lisawells1990
    lisawells1990 Online Community Member Posts: 26 Connected
    Thanks. My husbands payment went in by 4pm this afternoon I think it was a system error
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Ahhh that's good then! I'm glad to hear @lisawells1990 :)
  • lisawells1990
    lisawells1990 Online Community Member Posts: 26 Connected
    No our bank is Lloyds they’re normally good with the payments it could be that it had a technical fault at that time