Received UC letter stating I am owed extra funds

dancer12
dancer12 Online Community Member Posts: 4 Listener
in Universal Credit (UC)
I received a letter in the journal stating I am owed extra funds through underpayment last year and that it will be payed into my bank account. However, it doesn’t provide a date and does not show up on my latest statement. 

Does anyone know when this usually goes into an account?

thanks

Comments

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    Hello @dancer12 thanks for your query. If I had to make an educated guess I would say the usual is 5 working days, but I'm not 100% certain on UC repayments. When did you receive your letter?
  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    An arrears payment will be paid separately from your normal payment and will not show on your monthly UC statement.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    Thanks for explaining @calcotti, even though this is paid separately, would it still take up to 5 working days, or longer do you know?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    From the date payment is sent it takes 3-5 working days to go into your bank.

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