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Received UC letter stating I am owed extra funds

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dancer12
dancer12 Community member Posts: 4 Listener
I received a letter in the journal stating I am owed extra funds through underpayment last year and that it will be payed into my bank account. However, it doesn’t provide a date and does not show up on my latest statement. 

Does anyone know when this usually goes into an account?

thanks

Comments

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Hello @dancer12 thanks for your query. If I had to make an educated guess I would say the usual is 5 working days, but I'm not 100% certain on UC repayments. When did you receive your letter?
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    An arrears payment will be paid separately from your normal payment and will not show on your monthly UC statement.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Thanks for explaining @calcotti, even though this is paid separately, would it still take up to 5 working days, or longer do you know?
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  • poppy123456
    poppy123456 Community member Posts: 57,250 Disability Gamechanger
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    From the date payment is sent it takes 3-5 working days to go into your bank.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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