u.c has awarded me back pay for careers element

chertyler
chertyler Online Community Member Posts: 7 Listener
edited March 2022 in Universal Credit (UC)
Hi, 
u.c has awarded me back pay for careers element back to 2019 but has not given me a date or amount. Does anyone know how long this takes? And is it one payment as iv been told they now pay back in instalments.

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome to the community 

    There are no timescales for back pay it needs calculating , authorisation then releasing and clear in your bank 

    They sometimes pay by instalments if they think a person can't manage their finances or if requested by the claimant 
  • chertyler
    chertyler Online Community Member Posts: 7 Listener
    Ok thank you, I only received the letter yesterday and didn’t completely understand it to start with, as there was no break down or amount added or even a date, I’m used to the letters from pip or the old JC as they would specify everything in one letter. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Before they know how much they owe you they will need to recalculate your past statements. From this they will know how much you’ve received and how much you were supposed to have received and you will be paid the difference. 
    Quite often it takes a few weeks to do this. Once it’s done you’ll receive another letter on your journal. 
  • chertyler
    chertyler Online Community Member Posts: 7 Listener
    Thank you, I appreciate all your help
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hello @chertyler I'm very glad to hear our members were able to reassure you.

    You aren't the first person to ask this question, so to help everyone find it more easily I've moved it over into our Universal Credit category and edited the title slightly. I hope that's okay :)

    You're quite welcome to have a look around the forum and join in with discussions if you'd like to, you can use the categories page to see all the different topics.

    If you do have any other questions, let us know.

    Alex