Pip assessment call

joo99
joo99 Community member Posts: 3 Listener
edited August 2022 in Benefits and income
After applying for PIP I was given a date and time for a assessment call over the phone on the first phone call I was very ill and I told them I am not able to continue with the call a week later and phoned me again because I was seriously ill mental and physical illness the person who spoke to me but they will call back within 2-weeks and text me with a time and date however I never received the call back due to mental health issues I have been suffering very seriously I have now been trying to get in touch and was told my file has been closed I think this is very unfair what can I do

Comments

  • bg844
    bg844 Community member Posts: 3,883 Championing
    Have you had any letters from the DWP at all?
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    It sounds like your file was returned because of failure to attend the assessment twice. You will need to contact PIP and tell them exactly why you didn't continue with the assessment. Once you've done that, hopefully they will agree to send your file back to the health assessment providers.  Telephone: 0800 121 4433


  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello there @joo99

    Thanks for making this post and telling us about your situation :) 

    I'm sorry to hear about how much you have been struggling with your mental and physical health lately. Do you have any support in place from a doctor or other medical professional to help you to manage with them? Do ensure that if you ever feel as though you are struggling you reach out to those who are there to support you.

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