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poppy123456 said: The automated payment line isn't known to be very reliable. If you want to know what your award is then you will need to ring them and ask, or you can wait for the decision letter, which you should receive in a couple of weeks.If it's a first time claim any money owed is usually received before the decision letter.
L_Volunteer said: You are welcome @raquel19. It is the very least you deserve.Have you been able to give them a call yet? Just wondering how it has gone and if you need any further support with this
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