Clarification of backpay time frame

MissKittenMeow
MissKittenMeow Community member Posts: 13 Listener
Hello, I got my award text this morning. I was wondering if the backdate is from the date I made the initial phone call to start the claim or the date they received the form or any other 3rd option? 
Thank you in advance :)

Comments

  • calcotti
    calcotti Community member Posts: 10,005 Championing
    MissKittenMeow said: I was wondering if the backdate is from the date I made the initial phone call to start the claim or the date they received the form or any other 3rd option? 
    From the date you rang to start the claim.
  • MissKittenMeow
    MissKittenMeow Community member Posts: 13 Listener
    Thank you so much, that is awesome news. Today is an awesome day :) 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I'm glad calcotti could clarify for you @MissKittenMeow :)