Got a call from independent services

jaffacake
jaffacake Community member Posts: 70 Connected
in PIP, DLA, and AA
Got a phone call of independent services ,I sent my pip application in august 2022 
is this normal 
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Comments

  • jaffacake
    jaffacake Community member Posts: 70 Connected
    I got no warning just a phone call this morning 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    It depends what it was for. Did they ask you any questions about your health conditions?
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    yes they asked me lots of questions about bathing ,cooking ,walking ,if I had any hobbies ,pets ,medication 
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Will this be my assessment or will I have to go to face to face ,I sent all my information about my condition from my consultants 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    If it was a full assessment then you should have received at least 2 weeks notice. If it was just a quick call to ask some questions then this sometimes happens, if after this they have enough evidence to complete the assessment report then they will do this and then return it to DWP.
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    It was just out of the blue ,but I had sent all my consultant reports in 

  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Do the Dwp check this then it’s all very new to me ,does it take a while . 
    Will I have to have a face to face 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    After that phone call if they have enough of information they will write the assessment report. This will then be returned to DWP. For there a decision maker will look at everything you sent, as well as the assessment report and then make a decision. Once the decision is made you will be contacted.
    Timescales for a decision once the report is returned is 2-12 weeks.
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Thankyou for your reply x
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,925 Championing
    You are welcome @jaffacake. It is the very least you deserve.

    Please don't hesitate to let us know if we can do anything else to help. We are all here for you and listening to you  :)
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Thankyou so much your all very helpful x
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Good morning I had a telephone call Friday ,ive received today a text from Dwp that they have received my report 
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    And to allow 8 weeks 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Decisions can take up to 12 weeks, sometimes longer, rather than the 8 weeks you were told.
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    No they have said allow 8 weeks 
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    As a guide allow 8 weeks 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Indeed and they also tell everyone allow 8 weeks. As i advised the timescale is more like up to 12 weeks.
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Ok Thankyou for your help 
  • SueHeath
    SueHeath Community member Posts: 12,388 Championing
    Morning @jaffacake fingers crossed for your out come, it can seem a long, stressful wait, so try not to think about it and worry, keep your mind busy and the time will pass, hopefully you will hear sooner rather then latter.
  • jaffacake
    jaffacake Community member Posts: 70 Connected
    Good morning everyone just to let you know I got a text this morning from Dwp ,saying I have been awarded pip I’m not sure yet but a letter been sent out in the post 

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