How long before I can seek legal advice?

carl79
carl79 Community member Posts: 3 Listener
Hello everyone just a question if O.T are not fulfilling there obligations how long is it before I can seek legal advice as I'm in the process of the second phase of a complaint?

Comments

  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    Hi and welcome to the community 

    You can seek legal advice whenever you want but taking legal action would be different 

    They won't take action till you have exhausted the complaints procedure 

    Legal action could prove very costly 

    I suggest you try cab first off 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,443 Championing
    I'm sorry to hear that you have some ongoing problems @carl79. How have you found their complaints procedure so far?