Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Automated line

Options
KaliB
KaliB Community member Posts: 21 Connected
Hi,

So I received my text that I have be n awarded pip. 
Based on the assessment report, I think it will only be the standard daily that I have been awarded.

I’ve tried to call the pip line (0800 121 4433), but I can’t seem to get to the automated line that others have mentioned.
What options should I choose to get to this line?

thanks 

Comments

  • poppy123456
    poppy123456 Community member Posts: 57,023 Disability Gamechanger
    Options
    It's option 6 on the number you stated above. However, the automated payment line doesn't always give information and when it does, it's not always correct. If you want to know what your award is you can either wait for the letter or ring to ask.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • KaliB
    KaliB Community member Posts: 21 Connected
    Options
    Thanks for the reply.

    I have called and chosen this option, but it just puts me in a queue to speak to an advisor. There doesn’t seem to be an option for any kind of automation  :|
  • poppy123456
    poppy123456 Community member Posts: 57,023 Disability Gamechanger
    Options
    If payment information is available it's through option 6.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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