nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

We want to hear from you: please tell us about your experience of the online community.

7 month wait for PIP, still waiting.

MrCook1234

Hello, i applied for PIP back in August 2020, i had my assessment a few months back now, 4 weeks after my assessment they need to call me again for some extra details when i answered, the guy had no idea who i was and was aware this was a new assessment, i broke down, as he heard the stress, he decided to put me through under a paper assessment. i called them 3 weeks after again, they had told me to wait 4 weeks, and today marks it 6 weeks. still no text from DWP. no credit, have a friend helping me with calls and it's even starting to stress her out. what should i do, who should I call, im stuck.
My last text message was on the 8th of march for a PIP consultation on the 8th of March (yes 3 days notice), a month after my actual assessment which was the 5th of February.

Is this normal? am I missing something? do they ALWAYS text?
Cheers all

Find more posts tagged with

Comments

janer1967

Hi and welcome

It can take this length if time especially as you have had a few different calls and assessments

They say around 8 weeks for a decision so as they contacted you for consultation on 8th March it could take a bit longer

There are no fixed timescales all you can do is wait or call and try soeak to your case manager

MrCook1234

janer1967 said:

Hi and welcome

It can take this length if time especially as you have had a few different calls and assessments

They say around 8 weeks for a decision so as they contacted you for consultation on 8th March it could take a bit longer

There are no fixed timescales all you can do is wait or call and try soeak to your case manager

Thank you for your response, what is a case manager? and yes I suppose they're still a couple of weeks for those 8 weeks. the last call i had they said they were sending a request for a paper assessment, how long does the request take? and should this be added to the 8 weeks?

janer1967

Hi again

A case manager is the decision maker dealing with your case

Don't get hung up with the 8 weeks this is only a guide

Paper based decisions don't take any longer unless they need to request more evidence from gp or specialists

It us just a waiting game I'm afraid they have huge backlogs to get through

MrCook1234

janer1967 said:

Hi again

A case manager is the decision maker dealing with your case

Don't get hung up with the 8 weeks this is only a guide

Paper based decisions don't take any longer unless they need to request more evidence from gp or specialists

It us just a waiting game I'm afraid they have huge backlogs to get through

I understand, just 7 months seems a bit harsh, I'm aware I'm getting something as i was "stuck between 2 tiers" but now im starting to think they wont backdate it that long.

janer1967

It isnt that long a wait they allow 6 months process time for reviews

They always backdate to start of claim

MrCook1234

janer1967 said:

It isnt that long a wait they allow 6 months process time for reviews

They always backdate to start of claim

Thank you for your help, ill update when i hear something

wilko

Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.

MrCook1234

wilko said:

Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.

I have not, but today my helper is coming round so were going to call them.

Ross_Alumni

MrCook1234 said:

wilko said:

Hello, have you requested a copy of your assessment report and on receiving it you can work out what your award may should be but you still have to wait for the award notification letter.

I have not, but today my helper is coming round so were going to call them.

I hope that goes well

MrCook1234

UPDATE: And i need some serious help.
PIP called me, saying i need to to do another assessment, 3rd one now, saying they have no information on me and this is coming from a new, 3rd assessor from Capita, they are saying My doctors and Mental health doctor are not getting the information they need to back to them.

They have lotst my original assessment i done in February, and they have been trying to get me to do another since and i wont as they won't tell me what happened ot my original assessment were coming up 8 months since the application now.
for the past 9 weeks it was my understanding DWP were making a decision, and they have not been, and now, pip said "leave it with me" which does not help at all tbh.

MrCook1234

Small update, DWP has text me a week ago saying the claim in with them now... i have had 5 missed calls, (no messages) past 2 days, i woke ip at 5pm today

MrCook1234

Final update, i was accepted, not sure what there, but works out as higher for 1, lower for the other, November / august to June i waited, ending the convo for google search and hope it helps ease some others anxiety.
Than you all for helping my anxiety also

Tashj41

Hi I applied in 6th October last year had phone call assessment then had a text back three days after saying on the (march 14th) and letter saying received enough information it will be upto four to eight weeks for decision is this right should I phone again

poppy123456

Tashj41 said:

Hi I applied in 6th October last year had phone call assessment then had a text back three days after saying on the (march 14th) and letter saying received enough information it will be upto four to eight weeks for decision is this right should I phone again

This thread is 10 months old and the timescales for decision's have changed in this time. As advised on your other thread a decision can take anything from 2-12 weeks. The letter you received is a standard letter sent to everyone. Nothing more you can do until a decision's been made.