Hi, my name is sinclairp!

sinclairp
sinclairp Community Member Posts: 3 Listener
in Start here and say hello
Good evening 

I had applied for a reconsideration of adult disability as i was awarded 0 points on a review in August 2023  bcoz I hadn’t given them changes in my circumstances, so payments stopped but  I have since sent them the correct evidence and I have been awarded it again so I’m really happy about that.

2 payments went into my acc today but I can’t understand why they made two payments.

I do have a mobility car which I was allowed to keep while the reconsidered the decision so I am wondering if I need to pay mobility money for payments not made while they stopped my payments in August.

had anyone else had this ??
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  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    Yes, you will very likely owe motability some money while your payments stopped. You will need to ring them to ask (motability)
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  • sinclairp
    sinclairp Community Member Posts: 3 Listener
    Thank you @poppy123456 I called adult disability today and mobility and no one could tell me anything lol mobility said they could see payments coming in (due) but couldn’t see amounts so I’m assuming the payment they can see will be my normal monthly payments from now on - they said if I owe them money it could take 6 weeks to sort out the arrears and then they would contact me but it’s a lot of money I don’t want to end up spending their money would rather pay them straightaway.
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  • sinclairp
    sinclairp Community Member Posts: 3 Listener
    They also said on the phone adult disability would pay them direct so it’s a bit confusing 
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  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,373 Championing
    Heya @sinclairp welcome to the community!

    I can see you're already getting some top help, but I just wanted to stop in and say hi. :)
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