My son received a migration letter to move from income related ESA to UC we have till march to apply. My son is autistic also aggrophobia n xenophobia he will only speak to me or his brother.has not left the house in years.he doesn't have any photo id or bank account his ESA n DLA have always gone into my bank his mum.he has been totally anxious since letter came.as he lives with me he doesn't have any paper bills.it says on letter I can phone but son won't use phone or speak to people .this is causing so much stress to him and myself anyone got any ideas for help.