I was due to have an ESA interview today but they didn’t call. Is this normal?

JamieT123
JamieT123 Community Member Posts: 16 Connected
edited December 2022 in Employment & Support Allowance (ESA)
I was due to have an ESA interview today but they didn’t call. Is this normal? What happens now? I couldn’t Sleep last night because I was worried about this phone call. I’ve been so anxios all morning and they don’t even bother to call, text, rearrange, warn me, nothing

Comments

  • calcotti
    calcotti Community Member Posts: 9,999 Championing
    If you want to find out what happened, all you can do is ring them.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Welcome to the community @JamieT123 :) I can imagine that'd be quite stressful! Especially if you'd worked yourself up in preparation for the call. 

    Would you feel able to call them, to check what's happened? 
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    You can ring the Health Assessment Advisory Service to ask. 0800 288 8777.


  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    Hi @JamieT123 have you been able to find out what happened since you last posted? 
  • rebel11
    rebel11 Community Member Posts: 1,678 Pioneering
    You were prepared for the call, they didn't call. Not your fault, just email them to that effect.
    Wait for them to contact you, you don't have to chase them. 
  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 15,450 Championing
    I'm sorry this has happened to you 

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