Does anyone know if this is bad?

Mollylegs
Mollylegs Online Community Member Posts: 29 Connected
edited January 2023 in PIP, DLA, ADP and AA
Hi, I'm new here and I've only applied for PIP for the first time this year. I don't leave my home due to some issues so I was told I would be having I think a kind of zoom call. I had been advised to ask for a recording and was told they would have to change it to a phone call. So it got moved back by another month or so. I applied in the beginning of September and my original zoom call was meant to be in November, this however got changed to Friday December the 16th. I received a text message at about 8am on Monday 19th December saying that the DWP had received a written report and I would be informed in due course. My call lasted an hour and twenty minutes, is this normal? I felt awful as the lady didn't speak brilliant English and I kept having to ask her to repeat the question. The fact they received the report so quickly is making me think it was too fast so it must be an automatic no, I've received at text just after 8am this morning saying we have not yet made a decision and will be in touch when a decision has been made. Does anyone know if this is bad? I don't know how much longer it's going to take and I feel sick with worry. So I suppose my question is, is this normal or have I just been dismissed. Thanks in advance.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    The length of time the assessment took is normal, it can last anywhere from 20 - 120 minutes. The report being returned so quickly is normal and means nothing else other than it was written and returned. Once the report is written there's no need to hold onto it.
    The text you received is normal. Decisions can take anything up to about 12 weeks once the report is returned.
  • Mollylegs
    Mollylegs Online Community Member Posts: 29 Connected
    Thank you Poppy. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Oh @Mollylegs I'm so sorry you are worrying so much. I know it's easier said than done, when I say to try and put it out your mind, but I wouldn't want you making yourself feel sick.

    I see Poppy has answered your query, are you someone who feels better by knowing as much as they can about a situation?

    We are always here if you need to talk, vent or if you need a giggle <3

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