PIP helpline, bank holiday

Ikonik
Ikonik Online Community Member Posts: 90 Contributor
Is there a way to get through to the automated service that tells you when next payment is? I called and it said they are closed. I don't need a human lol 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Unfortunately not because it's the helpline it's connected to, as you correctly said, it's closed. PIP is paid every 4 weeks, are you able to count from the last payment you had?
  • Ikonik
    Ikonik Online Community Member Posts: 90 Contributor
    Has the first ever PIP payment on 29 December. That was around a bank holiday, so I'm not sure when next one will be 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Ikonik said:
    Has the first ever PIP payment on 29 December.
    Do you mean "had" not has? If so then that wasn't a bank holiday and that would have been your normal payment day. This means your next payment will be Thursday 26th January. Your payment day will always be a Thursday.
  • Ikonik
    Ikonik Online Community Member Posts: 90 Contributor
    Thank you @poppy123456 and excuse my typos 
  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 15,415 Championing
    Ikonik said:
    Thank you @poppy123456 and excuse my typos 
    That's ok we all understand even I make typos 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    You're welcome and no worries, i do it all the time :)
  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 15,415 Championing
    You're welcome and no worries, i do it all the time :)
    Me too