Missing COL payment

Options
poohbear65
poohbear65 Online Community Member Posts: 7 Listener
I didn’t qualify for the last Col payment, we are on UC but had a nil amount on dates they used. Since then I passed the Limited Work Capability assessment. All our UC payments for last year have been re-calculated to include the LWCA payment that has been back-dated. My question is do I now qualify for that missing payment as there are no nil amounts showing. I have asked UC on my journal about this and was told it’s a different team that deal with it, but when I checked on the Government page they are not taking anymore details for you to report missing payments. What do I do?
sorry this is a long post any advice is welcome

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    The report a missing payment link is still on the gov website here. https://www.gov.uk/guidance/cost-of-living-payment#report-a-missing-cost-of-living-payment

  • poohbear65
    poohbear65 Online Community Member Posts: 7 Listener
    thank you thank you Poppy123456

    if you read through to the bottom of that it says they are no longer taking any details for missing payments
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Ah ok, thanks for that. As i hadn't clicked on the link to report a missing payment i didn't realise that. I would advise you to put a message on your journal to ask about the payment and tell them that the report a missing payment online has now closed.
  • poohbear65
    poohbear65 Online Community Member Posts: 7 Listener
    Yes I’ve done that but their not to fast at answer…..I’m just impatient lol 
    thank you anyway and I will let people know if I get an answer x
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Hopefully, you will receive an answer soon @poohbear65. Got my fingers crossed for you  :)
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Yes I’ve done that but their not to fast at answer…..I’m just impatient lol 
    thank you anyway and I will let people know if I get an answer x
    Unfortunately you will have to wait. However the good point is that you should be entitled.
  • poohbear65
    poohbear65 Online Community Member Posts: 7 Listener
    Hi everyone
    ive managed to get on the link from my pc and I am entitled to the last Col payment.
    Makes me wonder if I would have got it if I didn’t ask.

  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    It sounds positive that you are entitled to it @poohbear65. What a relief  :)