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Missing COL payment

poohbear65

I didn’t qualify for the last Col payment, we are on UC but had a nil amount on dates they used. Since then I passed the Limited Work Capability assessment. All our UC payments for last year have been re-calculated to include the LWCA payment that has been back-dated. My question is do I now qualify for that missing payment as there are no nil amounts showing. I have asked UC on my journal about this and was told it’s a different team that deal with it, but when I checked on the Government page they are not taking anymore details for you to report missing payments. What do I do?
sorry this is a long post any advice is welcome

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poppy123456

The report a missing payment link is still on the gov website here. https://www.gov.uk/guidance/cost-of-living-payment#report-a-missing-cost-of-living-payment

poohbear65

thank you thank you Poppy123456

if you read through to the bottom of that it says they are no longer taking any details for missing payments

poppy123456

Ah ok, thanks for that. As i hadn't clicked on the link to report a missing payment i didn't realise that. I would advise you to put a message on your journal to ask about the payment and tell them that the report a missing payment online has now closed.

poohbear65

Yes I’ve done that but their not to fast at answer…..I’m just impatient lol
thank you anyway and I will let people know if I get an answer x

L_Volunteer

Hopefully, you will receive an answer soon @poohbear65. Got my fingers crossed for you

calcotti

poohbear65 said:

Yes I’ve done that but their not to fast at answer…..I’m just impatient lol
thank you anyway and I will let people know if I get an answer x

Unfortunately you will have to wait. However the good point is that you should be entitled.

poohbear65

Hi everyone
ive managed to get on the link from my pc and I am entitled to the last Col payment.
Makes me wonder if I would have got it if I didn’t ask.

L_Volunteer

It sounds positive that you are entitled to it @poohbear65. What a relief