Hi, my name is Steven061073!

Steven061073
Steven061073 Community Member Posts: 1 Listener
in Start here and say hello!
How do I contact E.S.A.  via email what with me being autistic epileptic, P.E. and many more conditions that I don't think they've ever had to deal with?

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    You can't contact them through email. You can either write a letter (but they may not respond) or you'll need to ring them. Which number you need to ring will depend whether it's the old legacy ESA or New style ESA.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    Hello there @Steven061073, I'm afraid there's no email as our members have mentioned, but all the contact details you need are here: 
    Jobseeker’s Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA)
    Telephone: 0800 169 0310
    Textphone: 0800 169 0314
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Welsh language: 0800 169 0207
    Monday to Friday, 8am to 5pm
    Find out about call charges
    If you’re in Northern Ireland
    For JSA and Income Support, contact your Jobs and Benefits office. For ESA, contact the ESA Centre.

    If you have an appointee they could make the call on your behalf, you just need to sit next to them to help answer any security questions. 

    I hope this is helpful, and please let us know how you get on as and when you can. 

Categories