Hi, my name is Hutan. Change of address

Hutan
Hutan Community Member Posts: 3 Listener
edited January 2023 in Benefits and income
I live in Thailand and need to inform you of my address change. Can I do this with a message (eg email) with a NI number? Phoning the UK from here is always difficult and expensive, especially when I have to wait for a customer adviser to become available. So please can we do this online? I can provide you with whatever info you need NI number, DOB, previous address etc. Thanks.

Comments

  • bg844
    bg844 Community Member Posts: 3,928 Championing
    This is an online forum so you will not be able to change any sort of details here. If it’s the DWP you need to contact then unfortunately you will have to phone.
  • Hutan
    Hutan Community Member Posts: 3 Listener
    Please can you let me have a DWP phone number that works from outside the UK? The numbers they show online only work within the UK. Thanks
  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    Which benefits are you curently claiming? Do DWP know you're not living in UK?
  • Hutan
    Hutan Community Member Posts: 3 Listener
    Yes they do know. As it appears I need to call them, all I require is any DWP 'phone number that works from outside the UK. Thanks
  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    edited January 2023
    I'm not aware of any other phone number to ring any DWP department other than what's listed on Gov website.

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