If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Prepaid meters

Options
lynbeck86
lynbeck86 Community member Posts: 3 Listener
Stressed out topped up £30 on gas Tuesday teatime had to use emergency credit last night woke up this morning £0 on meter don’t get paid till ne t week now so all weekend no gas it’s lucky my cooker electric these prices are rediculous anyone else struggling with keeping credit on there meters

Comments

  • Adrian_Scope
    Adrian_Scope Posts: 11,127 Scope online community team
    edited April 2023
    Options
    Hello @lynbeck86 and a warm welcome to our community. 

    You're definitely not alone in struggling with prepayment meters or energy costs at the moment. Some foodbanks also offer vouchers to help with fuel and prepayment meters, it might be worth getting in touch with one near you to see if they're able to help.

    Our expert advisers on the Disability Energy Support team can also support with a wide range of topics related to your energy bills, including:
    • accessing benefits, grants, and trusts
    • contacting or complaining to your supplier
    • managing energy debt
    • changing your meter
    • energy efficiency
    • support registering with the Priority Services Register
    You can read more about the support they can offer on our website Scope Disability Energy Support
    Community Manager
    Scope
Complete our feedback form and tell us how we can make the community better.