ESA descion taking 12 weeks? — Scope | Disability forum
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ESA descion taking 12 weeks?

woolywonder
woolywonder Community member Posts: 15 Listener
Change of circumstances. Reported to ESA and ESA  3 form sent in. Was told today to alter your claim takes 12 weeks. Is this right? I've known in the past it to be done in a week or so. My indefinite sick note is already with them and I've been on esa for 9 years. 

Comments

  • poppy123456
    poppy123456 Community member Posts: 49,780 Disability Gamechanger
    There's no timescales for this. I'm not clear why you've sent the fit note as this will not be needed when filling out the ESA3 form, as this is a form that will assess you for the Income Related top up. Not an assessment for a new work capability assessment.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • woolywonder
    woolywonder Community member Posts: 15 Listener
    The form mentions a potential medical assessment or work capability assessment  hence I knew ESA might go down that road and spoke to my GP and although I haven't had to send fit notes for years 9 years into a claim I thought it apt to show my Gp thought the same in an updated way 
  • poppy123456
    poppy123456 Community member Posts: 49,780 Disability Gamechanger
    The form mentions a potential medical assessment or work capability assessment 
    That's because it's a standard form. You will not need another WCA. The ESA3 form is purely to assess your financial circumstances for the Income Related top up.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • woolywonder
    woolywonder Community member Posts: 15 Listener
    Well spoke to a delightful person at ESA today who told me the rules state the benefits office has 3 working days to process your claim. Bit different to yesterday's 12 weeks and this person sounded like she knew her stuff having been doing it 30 years 
  • poppy123456
    poppy123456 Community member Posts: 49,780 Disability Gamechanger
    I would take what they tell you with a pinch of salt. You’re speaking to someone from a call centre who often tell you what you want to hear. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • jaffacake
    jaffacake Community member Posts: 62 Connected
    I’m still waiting for mine it’s nearly 19 weeks ,it’s disgusting the way there treating people and some of the staff are so rude. 
    My case as been going since end of may beginning of June so stressful.

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