Do pip call u if they reject claim?

xcalibur
xcalibur Online Community Member Posts: 12 Listener
I is missed calls and text saying about payment, and to csll back.

 I already been assed and have all details they need. So wondering whether likely is about paying me? If they rejected my claim surely they would write and not call?

Thanks guys!

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    We can only guess why they rang you. If they've asked you to ring them then you should do that.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    Yes done that. Took so long to get through. 

    They said if i can handle lump sum, something along those lines. they said if successful or when decision made they will txt and letter.

    So far I haven't read or know anyone about being rejected when contacted about payment issue. right?

    They said call Wednesday.

    To be realistic am assuming it's likely been awarded if we spoke about this payment lump or installment issue?..sorry just bit anxious is all.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    @xcalibur Hello :) 

    Welcome to the community! We have lots of members in the same boat. I will keep everything crossed you get the outcome you want!
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    Cheers.

    Am wondering if pip call you asking if you can handle lump sum and what not does this mean your likely to get awarded? So far I haven't known anyone to receive these calls and then get rejected.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    I haven't seen anyone rejected afterwards either, but I unfortunately can't say for definite. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You will just need to wait for a decision.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    You will just need to wait for a decision.
    Ok so I got a text saying I been awarded. 

    I called them.just to ask about payment and they said they put me on hold, then case manager said they sorting it now and takes 3 to 5 working days.

    So am.assuming 3-5 days from today when I called?
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    That's great news @xcalibur! :) It will be 3-5 working days not including the weekend. So I'd say Monday to Wednesday just in case they don't count today as a full working day. 
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    That's great news @xcalibur! :) It will be 3-5 working days not including the weekend. So I'd say Monday to Wednesday just in case they don't count today as a full working day. 
    Thanks. Hopefully it dint be ages as some!
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    xcalibur said:
    That's great news @xcalibur! :) It will be 3-5 working days not including the weekend. So I'd say Monday to Wednesday just in case they don't count today as a full working day. 
    Thanks. Hopefully it dint be ages as some!

    It's 3-5 working days as i advised. It only takes longer if awarded by a Tribunal.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    xcalibur said:
    That's great news @xcalibur! :) It will be 3-5 working days not including the weekend. So I'd say Monday to Wednesday just in case they don't count today as a full working day. 
    Thanks. Hopefully it dint be ages as some!

    It's 3-5 working days as i advised. It only takes longer if awarded by a Tribunal.
    U mean 3-5 days from award text? Decision was made yesterday so am assuming late this week or early next week?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    3-5 days from when payment was sent. If you want to know exactly what day it will go into your bank and what you’ve been awarded you will need to ring PIP to ask them.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    Yes I did that. They said 3 to 5 working days, that's all. 

    How we know when payment sent anyway?
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    Or when do they send Paynent
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You won't know exactly when it was sent. I don't understand why they didn't tell you when to expect it because usually they will tell you. I'm sorry but i can't tell you exactly when you'll receive it, you'll just need to wait.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    I had to csll few times in order for them to sort payment as if I didn't call they may not have sorted it for a while. They said by Monday. But am bit worried as some folks haven't gotten their back payment for weeks after being told 3 to 5 days, response is that irs stil  being sorted. Becsuse I got award text few weeks later then many folks after the text of we got everything,that I may get payment after 3 weeks or month or over. 

    Is it true those who get pip award text after few days of text of receiving report they are ones that get paid soon after award text? 

    Anyway I hope I get mine Monday or even before like they said..

    Do banks also hold money and verify with u before releasing?, if  high lump sum over £2000? Last time this happened it took me 6 times to call bank to sort it as it was backlogged and forgotten, 3 ppl said their pip was on hold for several weeks. I think that's unfair banks do that. All it takes is a call to verify rather then checking every detail.

    Anyhows that's for responses guys! Sometimes anxiety can come into play!
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    If you were told Monday then it will be Monday. 

    No, banks do not hold money to ask you to verify anything and not sure how you came to that conclusion. 
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    If bank details are put in system due to human error then does payment bounce bank?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    xcalibur said:
    If bank details are put in system due to human error then does payment bounce bank?

    Not if that bank account belongs to someone else. It will only bounce back if the account doesn't exist. Did you give the wrong bank details? You were told to expect payment Monday and today is only Friday.
  • xcalibur
    xcalibur Online Community Member Posts: 12 Listener
    Well  confirmed it was correct bank details. Just asking as they said 3 ton5 working days and said BY Monday, so just curious if incase wrong bank  details!

    I hope everybody here got their money after 3-5 days