Hard work seeing a doctor

duncankellett45
duncankellett45 Community Member Posts: 4 Listener
edited September 2023 in Everyday life
Am very happy with the new email system my local surgery have introduced,as stated it does have a limit for characters but on the whole they have replied far quickly that sitting on the phone ,should get better ,hope most of you feel the same 

Comments

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,373 Championing
    Heya @duncankellett45 I'm glad it's working for you! 

     Sometimes typing out a quick message is a load better than having to listen to that hold music for 20 mins isn't it?
  • INDITics
    INDITics Scope Member Posts: 34 Connected
    Mine has a form now so that you don't have to call, it's so stressing when you do have to call but if i ever do i use relay Uk now they help a bunch when it comes to calls

  • johndtay
    johndtay Community Member Posts: 49 Contributor
    it's easy if you can ask for a direct email address for someone at the practice who can help you. Although don't give too much information by email. You need to watch what you say in case a hacker gets hold of your email.

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