EDF change billing

hass

 Hi  all

I hope  everyone  is well?

Its  been a while  since  I've  been  on the site. 

Can anyone  please  help.
I have been with  EDF  since  2007.

In the last few  months  they  have  changed  my  quarterly  bill to monthly 
 I am dual  fuel  customer. 
Apparently  this  is  there new policy.

And  on priorty service.

Paying monthly  will  be far  to much  for me.

I'm on the safeguard cap that is the cheapest  tariff according to  EDF.

I  don't  know what  to  do.

Thank  you

poppy123456

If you pay by monthly DD does it matter whether you're billed monthly or quarterly? It doesn't mean you have to pay the whole bill each month. I'm billed monthly by my energy supplier and i think it's much better because you can keep an eye on how much your bills are more regularly. I would hate to go back to quarterly bills now.

I'm on the priority register too but this doesn't make any difference to how often you're billed.

rebel11

If you call Citizen Advice, they have an Extra Help Unit, they can talk to EDF about your concerns.

Albus_Scope

Heya @hass and welcome back!  How're you doing?

I can see you have lots of people helping you, but I just wanted to say hi.