PIP Award - Confused 😕

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HealthyUnicorn

I recently submitting a change of circumstances form, and had a telephone assessment. Today I receive this text:

“Your PIP review is complete. You should receive your decision letter in 2 weeks. Once you receive your letter, contact us if you have any questions. Do not call before you get the letter as we will not be able to tell you the decision. Please remember to contact us if your circumstances change.”

I rang the DWP line to see what my next amount of payment will be via their automated system. Here’s the thing, it is exactly the same as before which makes no sense as according to the HCP report that I requested a copy of, I was awarded more points which equated to an higher award. 

Have a ring to early as my next payment is literally tomorrow? Or have the decision maker at DWP decided my award is to stay the same?

I hate the anxiety over this.

poppy123456

It could be one of a few things.. your payment tomorrow is for your previous award because payment was sent after the decision was made so there wasn't time to increase your payment this time. 

The information on the payment line is incorrect, as it has been known to give incorrect information. Or they went against the report and your award has remained the same. 

Either way, it's all guess work, you can either ring them to ask what the award is or wait until you receive the decision letter. Just because the text advises you not to ring, it doesn't mean you can't.