UC statement no show — Scope | Disability forum
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UC statement no show

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alaskajade1987
alaskajade1987 Community member Posts: 53 Courageous
Hi I may have asked this before, but my anxiety and stress is up the wall as my statement is not showing and it has always shown six days before it’s due, it lands on 2nd of every month and I always see it six days before and it’s reassuring to see it, so my question is do any of you guys have delayed statements? And is it late maybe because the payment falls on a saturday ? I am so worried it has never been this late before and because it’s my sole source of income it weighs heavy on me ? When do you guys see your statements

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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Hello @alaskajade1987

    I'm sorry this has worried you. I have had delayed statements before, usually around a bank holiday. Maybe because of the leap year it may have muddled it up? Maybe ask on your UC journal to see if they know why? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

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  • alaskajade1987
    alaskajade1987 Community member Posts: 53 Courageous
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    Omg I never even thought about that ! There is only meant to be 28 days in February and there is 29 ! So perhaps you’re right ! Sounds like that might be the problem 😊
  • poppy123456
    poppy123456 Community member Posts: 54,240 Disability Gamechanger
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    When is your payment date? 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Kimmy87
    Kimmy87 Community member Posts: 315 Pioneering
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    My UC gets paid on the 2nd and my statement was available as normal this morning.
    However once or twice in the past it has taken a few days longer to be available. 
  • alaskajade1987
    alaskajade1987 Community member Posts: 53 Courageous
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    My pay day is 2nd as well now I am SERIOUSLY worried
  • alaskajade1987
    alaskajade1987 Community member Posts: 53 Courageous
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    Oh dam I best just ring them in morning, this is gonna keep me awake all night now 🙄
  • poppy123456
    poppy123456 Community member Posts: 54,240 Disability Gamechanger
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    Then I agree with Hannah and it may just be the shorter month this month that has affected it. You may not get any answers from ringing the helpline because all they will do is put a message onto your journal. If you don't receive it by mid morning tomorrow then put a message onto your journal and ask about this months statement. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • alaskajade1987
    alaskajade1987 Community member Posts: 53 Courageous
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    PHEW that was unnecessary of me to stress so much I woke up this morning and it is showing thank god, I appreciate your advice (as always guys) 😊🙏🙏🙏
  • Kimmy87
    Kimmy87 Community member Posts: 315 Pioneering
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    I usually get my statement on the 26th for a 2nd pay date, but it's been as late as the 28th a few times. 

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