No Esa payment

TBerry1
TBerry1 Online Community Member Posts: 4 Listener
edited April 2024 in Employment and Support Allowance (ESA)
Hi I didn't receive my ESA payment this morning and just wondered if anyone else didn't get theirs. Tia 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    I received my payment as normal today. You will need to ring them to ask what the problem is because they are the only ones that can tell you. They will be able to make a same day fast payment. 
  • TBerry1
    TBerry1 Online Community Member Posts: 4 Listener
    I've telephoned them and they say my payment was released and I should get it by midnight. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Seems like it was a manual payment as they noticed it hadn't been paid. Usually it goes in within a few hours. 
  • TBerry1
    TBerry1 Online Community Member Posts: 4 Listener
    Yes as soon as I got off the phone .. 2 minutes later it arrived under JSA lol
  • Albus_Scope
    Albus_Scope Posts: 9,777 Scope Online Community Coordinator
    Heya @TBerry1 and welcome to the community!

    I'm glad to hear your ESA payment turned up eventually!  Sometimes mine doesn't go straight in at midnight, which always causes a slight panic.  :D
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Don't panic about the JSA next to the payment, this just confirms it was a manual payment and it always has JSA next to it. It should return to normal for your next payment assuming it will be by the usual BACS.
  • TBerry1
    TBerry1 Online Community Member Posts: 4 Listener
    Thank you all for your help 

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