No Esa payment — Scope | Disability forum
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No Esa payment

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TBerry1
TBerry1 Community member Posts: 4 Listener
Hi I didn't receive my ESA payment this morning and just wondered if anyone else didn't get theirs. Tia 

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  • poppy123456
    poppy123456 Community member Posts: 54,124 Disability Gamechanger
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    I received my payment as normal today. You will need to ring them to ask what the problem is because they are the only ones that can tell you. They will be able to make a same day fast payment. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • TBerry1
    TBerry1 Community member Posts: 4 Listener
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    I've telephoned them and they say my payment was released and I should get it by midnight. 
  • poppy123456
    poppy123456 Community member Posts: 54,124 Disability Gamechanger
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    Seems like it was a manual payment as they noticed it hadn't been paid. Usually it goes in within a few hours. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • TBerry1
    TBerry1 Community member Posts: 4 Listener
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    Yes as soon as I got off the phone .. 2 minutes later it arrived under JSA lol
  • Albus_Scope
    Albus_Scope Posts: 4,081 Scope online community team
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    Heya @TBerry1 and welcome to the community!

    I'm glad to hear your ESA payment turned up eventually!  Sometimes mine doesn't go straight in at midnight, which always causes a slight panic.  :D
    Albus (he/him)

    Online Community Coordinator @ Scope

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    Opinions expressed are solely my own.
    Neurodivergent.
  • poppy123456
    poppy123456 Community member Posts: 54,124 Disability Gamechanger
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    Don't panic about the JSA next to the payment, this just confirms it was a manual payment and it always has JSA next to it. It should return to normal for your next payment assuming it will be by the usual BACS.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • TBerry1
    TBerry1 Community member Posts: 4 Listener
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    Thank you all for your help 

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