Hi, my name is chrissee! i need a copy of my pip award letter

chrissee

i need a copy of my pip award letter but ive sat on the phone for an hour and 20 minutes is there any other way. 

Jimm_Scope

Hi @chrissee, welcome to our community. Unfortunately there is not really any other way to contact the PIP section of the DWP. It is a constant source of frustration, I know. I can see you've already tried during the recommended morning hours, there really is not much else that can be done.

luvpink

chrissee said:

i need a copy of my pip award letter but ive sat on the phone for an hour and 20 minutes is there any other way. Hi you could enlist the help of your mp.
I had to do this in the past when I couldnt get an answer from the dwp and they failed to respond to my written request.
They did respond promptly after my mp contacted them.