Been called into job centre

hallac
hallac Community member Posts: 16 Connected
Hi,

my friend has recently uploaded a fit note on her universal credit account because they have had to stop caring for a family member due to ill health.

once they uploaded the fit note they received a message from universal credit saying they need to go into the job centre for a meeting.

is this normal and why would they ask for this? They have asked them to go into the job centre even though they are suffering from severe anxiety.

thanks.

Comments

  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    Yes it's normal because they are no longer a carer they will be treated as a job seeker until a decision is made on their WCA. They can ask for a telephone appointment if they are unable to attend in person because of their health conditions.