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47 week wait and no assessment

Isthisreality

Hello new here so im sorry if this is in the wrong place. I had a renewal form in may last year and sent it back. They received it on 2nd june. I kept getting the "we still have your pip form and will be progressing your review" every 12 weeks, and on 24th april i received the "your pip review is complete" i have had no assessments or phonecalls.

I have multiple sclerosis and bipolar and have got alot worse since the last form a few years ago.
Sorry for the rambling but my question is does anyone know where the pip decision letters come from when they are sent out? 2 week wait to get the letter is going to be hard.

Nice to meet everyone and im sorry that was a ramble 🤦

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Comments

poppy123456

Sounds like you had a paper based assessment. Although the text advises you not to ring them you can ring them anytime to ask what the decision is and they will tell you. They open again tomorrow morning at 9am and that’s usually the best time to ring.

Up to 2 weeks for letters coming from DWP is quite normal because they all have to go through a Mail sorting process which takes longer.

Isthisreality

poppy123456 said:

Sounds like you had a paper based assessment. Although the text advises you not to ring them you can ring them anytime to ask what the decision is and they will tell you. They open again tomorrow morning at 9am and that’s usually the best time to ring.

Up to 2 weeks for letters coming from DWP is quite normal because they all have to go through a Mail sorting process which takes longer.

Hello thankyou so much for getting back to me, I'll give them a ring. Sorry to ask is the 0800 121 4433 the automated line? I tried a few different options on the keypad on friday and nearly kept getting through to a human 🤦

Thankyou again for replying

poppy123456

If you mean the automated payment line then yes that’s the number to ring. It sometimes (not always) gives information for your next payment while you wait for someone to answer the phone. Just be aware that it doesn’t always give correct information. Best option is to speak to someone and ask what the decision is.

Isthisreality

Thankyou for replying, I'll ring tomorrow and see what they say. Thankyou

Isthisreality

@woodbine im grateful it only took 46 weeks really... Im not but it could have taken alot longer! Hope yours came back positive

Isthisreality

Got text on 24th april and received decision today (monday 29th april)
Going to try to do a mandatory reconsideration because they lied about lots of things!
They gave it me for 10 years but lowest daily living and no mobility so definitely going to fight this.
The multiple sclerosis is not my friend and i have deteriorated lots in the last 2 years. Good luck with the fight everyone!

Isthisreality

Good news update! Put in for mandatory reconsideration on the phone on 29th april. Went through everything on the phone that I disagreed with. Didn't send any paperwork off, they rang me on 5th July to go through 2 things then on 11th July got over £6k backpay!! Fantastic result and will make me less stressed! 58 weeks start to finish, along wait but definitely worth the stress in my opinion. Keep your head up dear reader long waits aren't always a bad thing.

Good luck!

LeeCVT

Can I ask, when they do the review do you continue to get paid while you wait or do they halt payments altogether?