Universal Credit Award Letter

tucson1969
tucson1969 Community Member Posts: 7 Listener
in Universal Credit (UC)

Just migrated over to UC from income support.

Had 1st month's payment, but not received an award letter.

How long does it take to come?

I need it for free prescriptions, eye tests etc

Thanks

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing

    You don't receive an award letter. You would have received a statement on your journal, assuming you have access to one. Log into your journal and click on "payments" scroll down and there will be a date, click on that date and you will see your statement.

    You can use the statement as proof of entitlement to NHS treatment such as prescriptions, eye tests and dental. If you've had zero earnings in your last assessment period then you'll be entitled.

Categories