Hi, my name is Njb230861!

Njb230861
Njb230861 Community member Posts: 5 Listener

hi all. i’ve been on dla then pip for 8 years. i’ve put in a new claim because my medical condition is way worse now. had the assessment call 3 weeks ago and had a letter today saying they have all the information they need to make a decision. how long will that take.

Comments

  • AKR
    AKR Community member Posts: 151 Empowering

    When you say a "new claim" do you mean a "change of circumstances" ?

  • Njb230861
    Njb230861 Community member Posts: 5 Listener

    yes it’s a change of circumstances. i sent the form back 3 months ago and had my phone call assessment 3 weeks ago. had the letter today saying they have all the information they need to make a dicision

  • Rachel_Scope
    Rachel_Scope Posts: 977 Online Community Coordinator

    Hi @Njb230861 and welcome to the community!

    As @AKR has asked, is this a change of circumstances? I know that waiting times can be quite long.

  • Njb230861
    Njb230861 Community member Posts: 5 Listener

    yes it’s a change of circumstances

  • Rachel_Scope
    Rachel_Scope Posts: 977 Online Community Coordinator

    Ah we responded at the same time there @Njb230861!

    It can take 8 weeks, or even up to 16 weeks or longer. I know that's not very helpful but it's difficult to know exact timeframes.

  • Njb230861
    Njb230861 Community member Posts: 5 Listener

    i was told that it only takes 3/4 weeks once you have have the phone consultation

  • AKR
    AKR Community member Posts: 151 Empowering

    It will likely take longer than 3-4 weeks given the extent of the back logs.

  • Njb230861
    Njb230861 Community member Posts: 5 Listener

    i’ve had a letter today saying they have all the information they need so they will make a decision and send a letter to let me know the decision.

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing

    That's a standard letter and there's no timescales after that. Timescales are up to 12 weeks after the assessment report was returned.