Right of access

heather12
heather12 Online Community Member Posts: 57 Listener
in Benefits and income

Hi I put in request for right of access about 3 weeks ago [2nd august], I still haven’t heard anything yet, is there anything I can do to find out, a way to contact them? thank you.

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 1,651 Scope Online Community Coordinator

    Hi @heather12. They usually take 4 weeks. You would need to contact the organisation that you've requested information from to get an update. Hope that helps.

  • heather12
    heather12 Online Community Member Posts: 57 Listener

    hi I requested it from the dwp, this is what I got when I completed the form online, I have had no correspondence since, I did have look to find a contact number for them but no luck thus far.

    IMG_0432.png

  • poppy123456
    poppy123456 Online Community Member Posts: 63,178 Championing

    It hasn't been 1 month yet since you requested it. You also need to allow time for the post to arrive and that can take anything up to 2 weeks from DWP.

  • heather12
    heather12 Online Community Member Posts: 57 Listener

    Thank you for the reply poppy, people said they have had a letter confirming the request, I did ask for a lot so maybe that could be why too.

  • poppy123456
    poppy123456 Online Community Member Posts: 63,178 Championing

    No problem. When I last requested this myself I didn't receive a letter confirming the request.

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