Hi, my name is yamyam64! Had a PIP review, but cant get through to the automated line. Is this bad?

yamyam64
yamyam64 Community member Posts: 2 Listener
edited September 5 in PIP, DLA, and AA

Comments

  • vikki66
    vikki66 Community member Posts: 144 Empowering

    Hi yamyam64,

    Hope you’ve had a good day, and also have a good night’s sleep 💤

  • yamyam64
    yamyam64 Community member Posts: 2 Listener

    Hi, I have just had my Assessment and DWP have received it, it's a review, I am due a payment in 2 weeks time and I have tried 3 times to get through to the automated line to see if I'm going to get paid but it keeps putting through to speak to someone, is this bad news 😊

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing

    A decision can take anything up to 12 weeks after the assessment report is returned. No, it's not a bad thing, it just means you were put through to the call centre extremely quickly.

    Please be aware though that the automated payment line is known to give incorrect information so please don't rely on that.

  • Albus_Scope
    Albus_Scope Posts: 6,866 Online Community Coordinator

    Hiya @yamyam64 welcome to the community. 😊

    I see Poppy has already given you some top advice, but I just wanted to pop in and say a quick hello. I hope you hear something positive from the DWP soon. 😊

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