Hi, my name is Jojo73! Confused about migrating over to UC

Jojo73
Jojo73 Online Community Member Posts: 3 Listener
edited September 5 in Universal Credit (UC)

Comments

  • Jojo73
    Jojo73 Online Community Member Posts: 3 Listener

    Hi all,I'm new here,myself and my husband are in the process of migrating over to UC,from income support,I'm a bit confused,as I know we get 2 more weeks benefit after we apply for UC,I've received1 payment of income support,and 2 weeks carers,and then today I woke up to find I've been paid another 2 weeks income support,was I supposed to tell them I was migrating over,I'm so confused,any advice would be greatly appreciated TIA

  • poppy123456
    poppy123456 Online Community Member Posts: 62,395 Championing

    Have you actually submitted your claim for UC? You don't need to tell them you're migrating across because they will receive information that you've submitted a claim for UC.

    If you have submitted the claim then you will need to ring Income Support to ask why you received another payment.

  • PMac
    PMac Online Community Member Posts: 2 Listener

    hi back at you. Iā€™m from Northern Ireland.

  • Jojo73
    Jojo73 Online Community Member Posts: 3 Listener

    Yes we have submitted the claim for UC,it's still being processed,we have just had our id's verified this week.

  • Albus_Scope
    Albus_Scope Posts: 8,327 Scope Online Community Coordinator

    Hey there @Jojo73 and a big welcome to the community from me too. šŸ˜Š

    I see you're already getting some great help here already, but I just wanted to pop in and say a quick hello.

Categories