Carers allowance meant to be paid today?

lauren_dow
lauren_dow Online Community Member Posts: 1 Listener
edited October 2024 in Benefits and income

My careers allowance was meant to be in my bank account today but it hasn't gone in. Anyone else with this problem?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    The only way to find out is to ring them.
    General enquiries 

    Telephone: 0800 731 0297

    Textphone: 0800 731 0317

    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing

    Hi @lauren_dow, welcome to the Scope community 😊 Sorry to hear you didn't receive your carers allowance, was this a first payment or a continuing payment?

    Either way, Poppy is correct that the fastest way to get an answer is to contact them on the numbers provided.

    I'll just move this over to our Benefits category too

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