ESA two week run on
good morning, I migrated from esa support group two weeks ago to universal credit, I was advised I would get a two week run on off my esa which was due today but I haven’t got it, can someone tell me if this is normal or has anyone else been in this position? Thank you
Comments
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You should have received it due to the run on. You will need to ring them when they open at 8am. Please check your bank again before you ring them because it maybe paid as a manual payment.
Jobseeker’s Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA)
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language: 0800 169 0207
Monday to Friday, 8am to 5pm0 -
thank you, I’ll give them a ring and let you know what they say ☺️
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Hi spoke to them and there was an error on the system so they have re issued it, panic over ☺️
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