U.C review

We want to hear from you: please tell us about your experience of the online community.

Phensic24

hi everyone I’m a little worried .

I’ve received a message in “to do list”

I’ve been asked to send passport plus front and side pics , plus 4 months banks statement?

My bank is not registered at my address, will this cause a problem and should I be worried about all these requests?

I’ve done nothing wrong but still worrying.

Kimi87

Nothing to worry about.

UC are doing millions of these checks at random.

I had one last September and lots of other members here have had one.

The process is submit the information they ask for.

Then you will have a telephone interview.

You'll be asked a series of scripted questions about other potential sources of money.

Then questions about some of your banking transactions, which might not appear to make any sense.

I myself (as capital was over £6k on paper) was then asked to submit individual bank statement pages showing my CoL payments.

Then I had a journal message saying my review was complete and my payments were correct.

You'd need to explain to them why your bank statements don't have the same address as your UC account.

During my check they said transaction screen prints were no good, they needed official statements with my name and address on.