SDP contact number

Gaynor7
Gaynor7 Online Community Member Posts: 31 Connected
edited January 7 in Benefits and income

Does anybody know the number I would phone to check the status, of a claim made for Severe Disability Premium.

I have phoned the ESA x4(not their department) and the SDP group (number no longer available) 🤯

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    It would be the usual ESA number you need to ring, the same one you rang to claim it. There's no separate number to ring that I know of.

  • Gaynor7
    Gaynor7 Online Community Member Posts: 31 Connected

    Thankyou Poppy. I rang the one I always ring, whoever answered the phone, probably just couldn't de bothered to go into it, at nearly home time 🤨 it was about half 3 when I rang.

    I will try again tomorrow, but with stronger resolve now I know I'm dialling the correct number.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    No Problem. They don't close until 5pm. Sadly, sometimes you'll find someone that isn't helpful. Hopefully when you ring tomorrow they will be more helpful.

  • Gaynor7
    Gaynor7 Online Community Member Posts: 31 Connected

    Fingers 🤞 x

  • Gaynor7
    Gaynor7 Online Community Member Posts: 31 Connected

    I phoned ESA today on 0800 1690310, and spoke to an extremely helpful man. The claim I made on 19.12.2024 hadn't been stored in the correct place ( so it hadn't been actioned🙄) however the man said, as they should have began processing (within 10 days) he would send the wrongly placed information directly to the correct department, and I should receive a callback within 10 days, but if I hadn't heard anything by 22nd Jan 2025 to call them and chase it up.

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