Hi, my name is Edorrans! How do I change my phone number on Universal Credit?

Edorrans
Online Community Member Posts: 1 Listener
i am trying to change my number on uc and my old sim stoped working i couldn't get any calls or text so i had to change my number and now when i sign into my uc it sends a code to my old number
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Comments
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Hi @Edorrans, welcome to the community 😊
Could you perhaps try to ring Universal Credit and explain the situation? They may be able to get it changed for you so you can access your account again.
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Hi @Edorrans, maybe pop a note / query regarding this in your journal. I'm sure they will come back to you with advice on how to update your details.
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They cant get on their journal.
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Ah, yes apologies. Definitely give them a call then 0800 328 5644. Good luck x
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