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i am trying to change my number on uc and my old sim stoped working i couldn't get any calls or text so i had to change my number and now when i sign into my uc it sends a code to my old number
Hi @Edorrans, welcome to the community 😊
Could you perhaps try to ring Universal Credit and explain the situation? They may be able to get it changed for you so you can access your account again.
Universal Credit: Contact Universal Credit - GOV.UK
Hi @Edorrans, maybe pop a note / query regarding this in your journal. I'm sure they will come back to you with advice on how to update your details.
Ah, yes apologies. Definitely give them a call then 0800 328 5644. Good luck x
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