my daughter is working and. I’m on pop she been caring for me since 2022 as I have a lot of health conditions anyway we were never told we could claim carers as she worked so I told her too phone up it was then that they told us about carers element so I told her too ask for a backdate as we had no clue it was even possible it’s been nearly 5wks since the mandatory reconsideration was put it and still not heard anything tia and help