Hi, my name is landorhope! Has anyone managed to contact DWP by email?

landorhope
landorhope Online Community Member Posts: 3 Listener
edited March 11 in Benefits and income

hi all you lovely people I need dip to just send me a proof of my pension credit by email . I have sent a letter to FLast@dwp.gov.uk requesting all sent via email has anyone had successfully managed this ?

Dodie

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Comments

  • Stellar
    Stellar Online Community Member Posts: 258 Empowering

    you're not supposed to email the DWP unless they specifically give you an email address when you contact them (usually by phone).

    if that email address is accurate, they'll honour your request, but tell you not to contact them via that address again.

    you'll have better luck contacting them using the info on this page:

    Request your personal information from the Department for Work and Pensions - GOV.UK

  • Rosie_Scope
    Rosie_Scope Posts: 5,278 Scope Online Community Coordinator

    Hi @landorhope, welcome to the community. I haven't heard many people having success with emailing unfortunately as the DWP often prefer things to be done over phone call or letter. I hope you hear back soon though, let us know how you get on!