Don't have photo id
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krj991
Online Community Member Posts: 45 Listener
Hi what happens after claim for uc online and can't confirm identity online due to no passport or driving licence
I don't have any photo id
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Hi @krj991
If you don't have photo ID and can't confirm identity online then you may go to a phone ‘biographical’ interview where you will be asked a series of unique personalised questions1 -
How long after applying usually would I know if need the phone interview
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