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Don't have photo id

krj991

Hi what happens after claim for uc online and can't confirm identity online due to no passport or driving licence

I don't have any photo id

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Mary_Scope

Hi @krj991

If you don't have photo ID and can't confirm identity online then you may go to a phone ‘biographical’ interview where you will be asked a series of unique personalised questions

krj991

How long after applying usually would I know if need the phone interview

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